STORE POLICY
Customer Care
At wrldmkt, we're committed to providing excellent customer service. Whether you have a question about a product, need help with your order, or want to provide feedback, our team is ready to assist you. We aim to respond to all inquiries within 24-48 hours during business days. Please note that response times may be longer during weekends, public holidays, and peak shopping periods.
To help us assist you quickly, please have the following information ready:
Order number, email address provided at purchase, any relevant photos and a description of how we can assist you.
Privacy & Safety
At wrldmkt, we take your privacy and security seriously. We are committed to protecting your personal information and complying with the Australian Privacy Principles under the Privacy Act 1988.
What do we collect?
We collect information necessary to process your orders and provide you with the best shopping experience, including: Contact and delivery information, Payment information, Order history, Website usage data.
How do we use your information?
Your information is used solely to process and deliver your orders, communicate with you about your purchases, improve our products and services and send marketing communications (with your consent).
Your safety is our priority. We protect your information through:
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SSL Encryption: All data transmitted on our website is encrypted
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Secure Payment Processing: Payments are processed through trusted, PCI-DSS compliant providers
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Limited Access: Only authorized personnel have access to your information
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Regular Security Updates: We continuously monitor and update our security measures
You have the right to:
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Access your personal information
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Request corrections to your data
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Opt out of marketing communications
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Request deletion of your account
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Lodge a complaint if you believe your privacy has been breached
Payment Methods
• Credit / Debit Cards
• PAYPAL
• Offline Payments